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ADR - Alternative Resolution of Consumer Disputes
(LAW No. 144/2015 of 8 September)
In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Organisation.
Entity specialised in the sector:
CIMPAS - Insurance Information, Mediation and Ombudsman and Arbitration Centre.
www.cimpas.pt and head office at Av. Fontes Pereira de Melo, nº 11 9º esq. 1050-115 Lisboa
Email: geral@cimpas.pt
More information on the Consumer Portal www.consumidor.pt