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Legal Information

ADR - Alternative Resolution of Consumer Disputes

(LAW No. 144/2015 of 8 September)

In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Organisation.

Entity specialised in the sector:

CIMPAS - Insurance Information, Mediation and Ombudsman and Arbitration Centre. and head office at Av. Fontes Pereira de Melo, nº 11 9º esq. 1050-115 Lisboa



More information on the Consumer Portal